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Orders
Embroidered Lettering
Printed Lettering
Our Personal Service

How to Order

Making an order with Kiddie Casuals is very simple.

Once you have selected your garments/accessories you have a number of options:

  • to add an embroidery or print
  • to add an embroidery or print with a name or a slogan
  • to add a name or slogan on its own
  • to purchase the item with no designs

    you will then be asked to add your contact details.

    Please feel free to call us at any time to discuss your order if you have any queries.

    Payment Details

    Payments can be made by cash, cheque, debit card or credit card. (There may be a small fee for using a credit card).

    There are three ways to pay:

    1. Paying online using our secure online payment system

    2. By phone on 01225 464648

    3. Sending a cheque to us for the full amount. Please note, if you pay by cheque your order may take longer to process

    Postage Costs

    Postage and packaging on all orders is £3.00.

    Sizing

    With the exeption of baby and toddlers, sizes are shown by age and chest measurement.

    Please Note that the chest sizes shown are 'to fit chest of'. For example if your child measures 22/24 - that size shirt will fit.

    If you have any queries about sizing please contact us before you place an order.

    Embroidery Designs

    To view size and cost of embroidery designs - click on chosen embroidery. Please note that embroidery designs will automatically be placed centre chest on garments unless there is a zip or buttons in which case they will be placed on the left hand chest. If you require a number or your own text you may request the position.

    Print Designs

    There is an example of each print design on a shirt to give you an idea of the size and position of where the print will be. You can also view 'print samples' along the top of the website to see samples of prints with names and slogans.

    Prices

    All prices are quoted in £ Sterling.

    Delivery

    For orders with no printing or embroidery, please allow 10 days. Please allow 21 days for embroidered and printed items.

    Returns and Exchanges

    Items which have not been personalised may be returned for an exchange or credit note within ten days of purchase provided they have not been worn.

    Items which have been personalised may not be returned unless faulty. Therefore please select size and design carefully before making an order.

  • Kiddie Casuals: Email sarah@kiddiecasuals.co.uk : Tel 01225 464648 : Fax 01225 464642